Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy below.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Methods
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Domestic Shipping
We offer free standard shipping on all domestic orders over $50.
Shipping costs for orders under $50 will be calculated at checkout based on your location and selected shipping method.
International Shipping
We currently ship to select international destinations. Delivery times vary by location and typically range from 7-21 business days.
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Package Protection
We offer optional Package Protection at checkout to safeguard your order against loss, theft, or damage during transit.
What's covered:
- Lost packages
- Stolen packages (porch piracy)
- Damaged items during shipping
If you choose package protection and experience any of these issues, we will replace your order at no additional cost. Without protection, we cannot be held responsible for carrier-related issues once the package leaves our facility.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package using the link provided in the email.
Please allow 24-48 hours for tracking information to update after shipment.
Shipping Delays
While we strive to deliver your order on time, delays may occur due to:
- Weather conditions
- Carrier delays
- High volume periods
- Incorrect shipping address
We are not responsible for delays caused by the shipping carrier.
Questions?
If you have any questions about our shipping policy, please contact us at
INFO@MELANATED PRINCESS.com.